DIRECTOR OF AUXILIARY PROGRAMS

ABOUT THE ORGANIZATION
Hawken School seeks teachers and leaders comfortable taking risks and embracing a growth mindset. Our faculty members and administration are constantly looking for new ways to inspire curiosity while remaining dedicated to nurturing compassion and kindness. We desire culturally-competent candidates who clearly appreciate a community of teachers and learners from diverse backgrounds and perspectives and are committed to equity and social justice.
We are committed to doing school differently and better. This means developing an inclusive and accepting community where adults feel empowered to design learning experiences for students that deepen their learning, engaging their emotions as well as their intellects. If you are a leader who is committed to the ideals of progressive education and is inspired by this description of our community, we encourage you to read on to learn more about this position and our school.

THE POSITION
The Director of Auxiliary Programs provides strategic leadership and operational oversight for all non-academic revenue-generating initiatives, including Summer Programs, Passport enrichment programs, Extended Day, music lessons, and facility rentals.
This is a strategic and innovative position focused on creating and sustaining a positive, inclusive, and collaborative culture with an emphasis on operational excellence. Responsible for program innovation, compliance, staffing, and community engagement, the Director also ensures that all auxiliary offerings are high-quality, financially sound, and align with the mission and values of Hawken School.
Title: Director of Auxiliary Programs
Status: Exempt (full-time, 12-months)
Reports to: Chief Financial Officer
Office Location: Lyndhurst Campus

ESSENTIAL DUTIES/RESPONSIBILITIES
  • STRATEGIC LEADERSHIP & VISION
    • Develop and implement a comprehensive strategic vision for Auxiliary Programs aligned with the school’s mission and long-term goals 
    • Identify opportunities for growth, innovation, and non-tuition revenue, building on the School’s reputation for delivering high-quality student experiences and physical assets
    • Evaluate program effectiveness using data and stakeholder feedback to guide continuous improvement
    • Build strong cross-departmental partnerships to support institutional priorities
  • PROGRAM DEVELOPMENT & MANAGEMENT
    • Design, implement, and oversee all auxiliary programs including Summer Programs, Passport enrichment programs, Extended Day, and facility rentals
    • Ensure programs deliver engaging, developmentally appropriate, and mission-aligned experiences
    • Establish annual programming calendars and oversee logistical planning across divisions
    • Provide executive oversight of daily operations including registration systems, enrollment management, and customer service standards
  • FINANCIAL & OPERATIONAL OVERSIGHT
    • Develop and manage annual budgets for all auxiliary programs
    • Establish pricing strategies to ensure competitiveness and revenue growth
    • Monitor revenue performance, receivables, deposits, and financial reporting in partnership with the Business Office
    • Oversee the integrity of registration systems, including CampBrain management, account setup, billing oversight, and reconciliation processes
    • Analyze enrollment trends and financial data to inform forecasting and strategic planning
  • STAFF LEADERSHIP & TALENT MANAGEMENT
    • Recruit, hire, train, supervise, support, and evaluate all auxiliary program staff including seasonal summer employees
    • Develop clear performance expectations and accountability measures
    • Oversee onboarding processes in collaboration with Human Resources, including compliance documentation, background checks, and payroll setup
    • Foster a culture of professionalism, safety, collaboration, and growth in the department
    • Provide direct supervision to auxiliary administrative staff and delegate operational responsibilities appropriately
  • MARKETING & COMMUNITY ENGAGEMENT
    • Lead the marketing and promotion of auxiliary programs to internal and external audiences
    • Collaborate with the Marketing team to develop strategic messaging, marketing, and enrollment campaigns
    • Cultivate relationships with families and community partners to increase program visibility, participation, and satisfaction
    • Serve as the primary ambassador for auxiliary programs, ensuring an exceptional customer experience and responding to escalated matters
    • Oversee the development of newsletters, promotional materials, and program communications
    • Conduct annual surveys for program components, seeking to understand and improve the perception and impact of auxiliary programs
  • SAFETY, COMPLIANCE, & RISK MANAGEMENT
    • Establish and maintain health, safety, and risk management protocols for all programs
    • Ensure compliance with local, state, and federal regulations
    • Oversee allergy management procedures, attendance tracking, dismissal protocols, and emergency preparedness plans
    • Coordinate with school leadership to secure appropriate facilities and ensure safe program operations
    • Maintain documentation and reporting systems aligned with institutional and regulatory standards
  • SUMMER PROGRAMS LEADERSHIP
    • Provide strategic oversight for all summer offerings, including the Day Camp program, Passport Summer camps, and Summer Studies courses
    • Approve and evaluate new camp proposals and partnerships
    • Ensure proper financial tracking of deposits, receivables, and weekly account monitoring
    • Oversee efficient staffing models, recruiting, hiring, employment agreements, and training personnel
    • Lead coordination of summer logistics, including rosters, arrival and dismissal procedures, field trips, and on-campus activities
  • QUALIFICATIONS
    • Bachelor’s degree in education, business, organizational leadership, or related field required
    • Minimum of 5 years of progressive leadership experience in program management, camp administration, youth programming, or auxiliary operations
    • Demonstrated success managing budgets and revenue-generating initiatives
    • Strong entrepreneurial mindset with strategic planning experience
    • Exceptional organizational, analytical, and problem-solving skills
    • Excellent written and verbal communication skills
    • Experience with registration platforms such as CampBrain and proficiency in Microsoft Office and Google Workspace
    • Commitment to fostering inclusive communities grounded in equity and belonging 
THE SCHOOL
Founded on the ideal that “the better self shall prevail and each generation introduce its successor to a higher plane of life,” Hawken School is a coeducational independent day school with 1,550 students from toddler through grade 12. Our four campuses are located within 25 minutes of downtown Cleveland, with two campuses in the eastern suburbs of Cleveland, a campus on Cleveland’s west side, and a campus in University Circle, home to the Mastery School of Hawken and our school-wide center for experiential and service learning. A nationally recognized leader in innovative programming, Hawken prepares students to meet the challenges of tomorrow's world.
To learn more about us, visit www.hawken.edu

INTERESTED?
Submit an employment application through this link. Address your cover letter to James Miller, Chief Financial Officer.

Hawken School is an equal opportunity employer dedicated to promoting all forms of diversity in the workplace and in our student body. We strongly urge all qualified individuals to apply.
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An independent, coeducational, college preparatory day school, toddler through grade 12

Early Childhood, Lower, and Middle Schools, 5000 Clubside Rd, Lyndhurst, OH 44124
Birchwood School of Hawken, 4400 West 140th Street, Cleveland, OH 44135 
Upper School, PO Box 8002 (12465 County Line Rd), Gates Mills, OH 44040
Mastery School of Hawken, 11025 Magnolia Dr, Cleveland, OH 44106
Gries Center, 10823 Magnolia Dr, Cleveland, OH 44106

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